These Terms and Conditions (“Terms”) govern access to and use of the Provider Lookup service (“Service”), which is operated by Plus Partner Services Limited.
The Service is made available solely to business users and financial services professionals. It is not intended for use by consumers acting in a personal capacity.
By registering for, accessing, or using the Service, you confirm that:
If you do not agree to these Terms, you must not register for, access, or use the Service.
These Terms apply from the date you first register for the Service.
The Service is an online directory that provides details of financial product providers, such as contact details, email addresses, physical addresses, phone numbers, and information on how to request further information from these providers.
The Service is an information-only directory tool and does not provide advice, recommendation, endorsement, verification, or confirmation of any provider or provider contact details.
Information made available through the Service may be obtained from publicly available sources, providers, users, or other third parties, and may be added to, updated, corrected, or removed by us from time to time.
Users must independently verify provider details before relying on them or disclosing any personal, confidential, or commercially sensitive information to any third party.
The Service is made available to registered users free of charge, unless otherwise stated.
By registering for the Service, you agree that we may send you service-related communications about your account and the operation of the Service.
We may also send you marketing communications about products, services, updates and offers from Plus Partner Services Limited and other companies within the Plus Group of companies that are relevant to financial services professionals.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at hello@plusgroup.org. Opting out of marketing will not affect your access to the Service.
We do not share your personal data with third parties for their own marketing purposes. Further information about how we use personal data is set out in our Privacy Policy.
The Service is intended solely for use by financial services professionals and other authorised business users acting on behalf of a financial services business or related professional firm. By registering for, accessing, or using the Service, you confirm that:
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your internal business purposes.
You must not, and must not permit any third party to:
You must use the Service responsibly and independently verify provider details before acting on information obtained through the Service.
To access the Service, you must create an account and provide accurate, complete and up-to-date registration information, including your name, email address, role, and company name.
You are responsible for keeping your login details secure and confidential. You must not share your account credentials with any other person.
You must notify us promptly if you become aware of any unauthorised access to or use of your account.
We may suspend or terminate your account if you provide inaccurate information, breach these Terms, or if we reasonably believe this is necessary for security or to protect the Service.
Information made available through the Service is provided for general information and internal business reference purposes only. We do not warrant or guarantee that any information in the Service is accurate, complete, current, reliable, or error-free, and information may be incomplete, out of date, unavailable, or incorrect. The Service does not verify or endorse any provider or provider details unless expressly stated otherwise. Any reliance on information made available through the Service is at your own risk.
If you believe any information is inaccurate, incomplete, or outdated, you should notify us using the “Let us know” function within the Service or by using the contact details set out in these Terms so that we can review it. We may review and investigate reports submitted to us and may, where we consider it appropriate, update, correct, remove, or retain information in the Service at our discretion.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
Subject to the above, the Service is provided free of charge and on an “as is” and “as available” basis. To the fullest extent permitted by law, we shall not be liable for any indirect, consequential, or special loss, or for any loss of profit, revenue, business, goodwill, opportunity, anticipated savings, or data, arising out of or in connection with:
You agree to indemnify and keep indemnified Plus Partner Services Limited and its directors, officers, employees, and agents, against any losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe that you have breached these Terms, provided false or misleading information, misused the Service, or where suspension or termination is necessary for security, legal, or operational reasons.
Examples of breach include, without limitation, providing false registration information, unauthorised sharing of Service content or account credentials, scraping or extracting data from the Service, or using the Service for prohibited activities outlined in these Terms.
On termination, your right to access and use the Service ends immediately.
These Terms and any dispute or claim arising out of or in connection with them or the Service shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.
We may update these Terms from time to time to reflect changes to the Service, our business operations, applicable law, or other legitimate reasons.
If we make a material change to these Terms, we will give you at least 30 days’ notice before the updated Terms take effect, unless a shorter period is required by law, regulation, or to address an urgent security, technical, or operational issue. We may provide notice by email, through the Service, or by other reasonable means.
By continuing to access or use the Service after the updated Terms take effect, you agree to be bound by them. If you do not agree to the updated Terms, you must stop using the Service.
The Service, including its content, design, layout, features, functionality, and underlying intellectual property rights, is and shall remain the property of Plus Partner Services Limited and/or its licensors.
Third-party names, logos, trade marks, and other branding displayed through the Service remain the property of their respective owners. Any such materials are used for identification and informational purposes only, and their inclusion does not imply any affiliation, endorsement, sponsorship, or approval by us or by the relevant third party.
Except for the limited right to access and use the Service in accordance with these Terms, nothing in these Terms grants you any right, title, or interest in or to the Service or any of its content.
The Service is protected by applicable intellectual property laws, including copyright, trade mark, database, and other proprietary rights laws. Our names, logos, and branding may not be used without our prior written consent.
The Service may contain links to third-party websites or services, or may display or make available third-party content, tools, or functionality, that are not owned, operated, or controlled by Plus Partner Services Limited.
We do not control and are not responsible for the content, availability, privacy practices, terms, accuracy, legality, or reliability of any third-party websites, services, content, tools, or functionality. Any such links or third-party materials are provided for convenience only and do not imply any endorsement, approval, or recommendation by us.
If you choose to access or use any third-party website, service, content, tool, or functionality, you do so at your own risk and subject to the relevant third party’s own terms and privacy policies.
If you provide us with any feedback, comments, ideas, suggestions, or proposed improvements relating to the Service (“Suggestions”), you agree that we may use, copy, modify, adapt, and incorporate those Suggestions for any purpose, without restriction and without any obligation to provide you with any compensation or credit.
We may modify, update, suspend, withdraw, or discontinue any part of the Service, temporarily or permanently, at any time. This may include changes to features, functionality, content, availability, or technical specifications.
We may provide patches, bug fixes, updates, upgrades, enhancements, or other modifications to the Service from time to time. Any such changes will form part of the Service and will be subject to these Terms.
We are under no obligation to provide any particular update or to continue to provide, maintain, or enable any specific feature or functionality of the Service.
We may temporarily suspend access to the Service for operational, maintenance, repair, security, legal, or technical reasons. Where reasonably practicable, we will provide advance notice of any planned suspension or material change affecting the Service, but we may suspend or change the Service immediately and without notice where this is necessary to protect the Service, our systems, users, or legitimate business interests.
Our Privacy Policy and Cookie Policy apply to your use of the Service and form part of these Terms. They explain how we collect, use, store, and otherwise process personal data, and how we use cookies and similar technologies in connection with the Service.
By registering for or using the Service, you acknowledge that you have read these policies. For further information, please refer to our Privacy Policy and our Cookie Policy.
If you have any questions about these Terms, please contact us at:
Plus Partner Services Limited
Email: Hello@plusgroup.org
Phone: 0151 559 1332
By registering for access to the Service, you acknowledge that you have read, understood, and agree to these Terms.
Provider Lookup Terms of Service V2