Last Updated: 28/11/2024
At Plus Partner Services Limited (trading as “Plus Group”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the Provider Lookup Service (the “Service”), including the Chrome Extension and website. By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve the Service:
1.1 Personal Information
When you register for the Service, we collect:
1.2 Device Information
When you use the Chrome Extension or website, we may collect:
1.3 Usage Information
We collect information about your interactions with the Service, such as:
1.4 Third-Party Data Storage
Your personal information is securely stored using Brevo, our email and customer relationship management platform, for communication and account management purposes.
2. How We Use Your Information
We process your information for the following purposes:
3. How We Share Your Information
We may share your information with third parties in the following situations:
We do not sell your personal information to third parties.
4. Legal Basis for Processing
We process your data under the following legal bases:
You can withdraw your consent for marketing communications at any time (see Section 6).
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide the Service. If you unsubscribe from marketing communications, we will retain only the data necessary for essential operational purposes, unless you request deletion.
6. Your Rights Under GDPR
As a user in the UK or EU, you have the following rights concerning your personal data:
To exercise these rights, contact us at Hello@plusgroup.org.
7. Data Security
We implement robust technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. This includes:
However, no system can guarantee absolute security, and we encourage users to safeguard their account credentials.
8. Cookies and Tracking Technologies
The Service may use cookies to enhance your user experience and collect usage data. For more details, please review our [Cookie Policy]([insert link]).
9. Children’s Privacy
The Service is intended exclusively for financial services professionals and is not directed at individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on the Service. Please review this Privacy Policy periodically for updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
Plus Partner Services Limited
Email: Hello@plusgroup.org
Phone: 0151 559 1332